Daniel Patricio

I really must apologise for the infrequency of my blogging over the past few months. With the launch of a new website, bringing a web app to market and all the fun that comes along with working in a startup my dear blog has ended up neglected.
However Malcolm from the Connect IT Conference at Ryerson [...]

Should your company be engaging through social media?
In my eyes it is a simple answer.
Would you fire your customer service department? PR team? Cut off the whole customer satisfaction department?
The fact is, your customers are talking about you through social media. They are asking questions, creating community groups in your honour or bashing you and [...]

via the Onion

I have been doing a lot a reading lately on some awesome abstract ideas on consumer behaviour but the tough thing about academic studies is that they are outdated before they are published.
So I am on a crusade to conduct a wholly unscientific test to analyse the evolving consumer behaviour of the generation Y demographic.
What [...]